I was interested in the piece “Residents complain of spotty mail delivery” (March 2016). Where I live, we’ve been lucky to have terrific mail service for the last several months. (We’ve given [our mail carrier] at least two thank-you Christmas cards.)
Keith Brown is a warm, friendly young man, who even has a greeting for the pets when he sees them. I feel super-lucky to have him because we know all too well — from the period between Tommy Clark’s retirement and Keith Brown’s arrival — about spotty mail delivery, and how frustrating it is trying to reach, and get a response from postal supervisors when there is a problem.
I’m motivated to write to HL&T because now that we’ve got a good, reliable, and pleasant carrier, I hope the wider community will help ensure that the good carriers know they are appreciated and valued. From post-retirement chats with Tommy, we know carriers are overburdened and underpaid.
As far as I know, there is no Mail Carrier Appreciation Day. So we might as well let the good ones know how much they’re appreciated every chance we get!